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ParcelPulse Inc.
1234 Tracking Avenue
San Francisco, CA 94105
United States
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Frequently Asked Questions
Can ParcelPulse help me locate my missing package?
ParcelPulse is a tracking aggregator service that provides information from carrier tracking systems. While we cannot directly locate packages or file claims, we can help you understand your tracking information and direct you to the appropriate carrier resources. For missing packages, please contact the shipping carrier or sender directly.
Which shipping carriers do you support?
ParcelPulse supports tracking for all major global carriers including USPS, UPS, FedEx, DHL, Amazon Logistics, Canada Post, Royal Mail, Australia Post, and many more international carriers. Our system is regularly updated to add support for additional carriers.
Is ParcelPulse affiliated with shipping carriers?
No, ParcelPulse is an independent package tracking service. We are not owned by, operated by, or affiliated with any shipping carrier, postal service, or logistics company. We aggregate tracking data from multiple carriers to provide a convenient tracking experience.
How accurate is your tracking information?
Our tracking information comes directly from carrier APIs and is as accurate as the data provided by the carriers themselves. We update tracking information in real-time as it becomes available from the carriers, but we cannot guarantee accuracy beyond what the carriers provide.
How do I report a technical issue with the website?
If you encounter any technical issues while using our website, please email our technical support team at tech@parcelpulse.com with details about the problem, including your browser type, device, and steps to reproduce the issue.
Do you offer business or enterprise solutions?
Yes, we offer enterprise solutions for businesses that need to track multiple packages or integrate our tracking API into their systems. Please contact our business development team at business@parcelpulse.com for more information about our enterprise services and pricing.
Our Locations
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San Francisco (Headquarters)
ParcelPulse Inc.
1234 Tracking Avenue
San Francisco, CA 94105
United States
Email: info@parcelpulse.com
WhatsApp: +1 (601) 863-9375