Carrier Affiliations

Our Relationship with Shipping Carriers

At ParcelPulse, we believe in transparency. This page explains our relationship with the various shipping carriers whose tracking information we display and how we obtain and use this data.

Independent Tracking Aggregator

ParcelPulse operates as an independent tracking aggregator service. We collect tracking information from multiple carriers and present it in a unified, user-friendly interface. This allows you to track packages from different carriers in one place, without having to visit multiple websites or download multiple apps.

Our independence means we can provide unbiased information and features that prioritize the end user's experience rather than any particular carrier's interests. We don't favor one carrier over another in our tracking displays or recommendations.

How We Access Tracking Data

We access tracking information through several methods:

• Public APIs: Many carriers provide public Application Programming Interfaces (APIs) that allow services like ours to retrieve tracking information programmatically. We use these official APIs whenever available.
• Carrier Websites: For carriers that don't offer public APIs, we may retrieve tracking information from their public-facing websites, similar to how you would check tracking information yourself.
• Data Partnerships: In some cases, we establish data sharing agreements with logistics data providers who aggregate carrier information. These partnerships help us provide more comprehensive tracking coverage.

In all cases, we only access publicly available tracking information that any recipient would be able to see with the tracking number. We do not have special access to carriers' internal systems or privileged information.

No Official Partnerships with Carriers

ParcelPulse does not have official partnerships, sponsorships, or affiliations with any of the shipping carriers whose information we display. We are not authorized agents or representatives of these carriers.

This means:

• We cannot influence delivery times or methods
• We cannot file claims on your behalf
• We cannot contact carriers' internal customer service for you
• We do not receive commissions or referral fees from carriers
• We do not prioritize or favor any carrier in our system

Carriers We Support

We currently support tracking for packages shipped with the following major carriers, among others:

This list is not exhaustive and we regularly add support for additional carriers. If you don't see a carrier you're looking for, please contact us to request support for that carrier.

Trademark Acknowledgment

All carrier names, logos, and trademarks displayed on our website are the property of their respective owners. Their use on our site is for identification purposes only and does not imply endorsement by or affiliation with these companies.

We acknowledge that carriers including but not limited to USPS, UPS, FedEx, DHL, and others own their respective trademarks and brand identities. Our use of these names is solely to identify the source of the tracking information we display.

Legal Relationship

When you use ParcelPulse to track a package, you are not entering into any relationship with the carrier through our service. Any issues related to the actual delivery of packages, including but not limited to delays, damages, or losses, must be addressed directly with the carrier or the sender of the package.

ParcelPulse is not responsible for:

• The accuracy of carrier-provided tracking information
• Delivery delays or failures
• Package damage or loss
• Customer service issues related to the actual shipping or delivery of packages
• Customs clearance or international shipping complications

Data Usage Compliance

We respect the terms of service of all carriers whose data we access. We comply with all applicable laws and regulations regarding the access and use of tracking information. If a carrier requests that we modify or cease our use of their tracking information, we promptly comply with such requests.

Carrier-Specific Information

For specific information about a carrier's services, policies, or to file claims, please visit the carrier's official website or contact their customer service directly. Below are links to some major carriers' official websites:

Our Commitment

While we are not affiliated with any carrier, we are committed to providing accurate, timely, and useful tracking information to help you monitor your packages. We strive to:

• Update tracking information as quickly as possible when carriers provide updates
• Present tracking data in a clear, easy-to-understand format
• Provide helpful context and explanations for tracking statuses
• Offer useful tools like delivery estimates and map visualizations
• Maintain a reliable, fast, and secure tracking service

Contact Us

If you have questions about our relationship with carriers or how we obtain tracking information, please contact us at:

ParcelPulse Inc.

Email: info@parcelpulse.com

Phone: (555) 123-4567